This privacy policy applies to you as a visitor or a customer at Valkyrr.
At Valkyrr, safeguarding your personal information is our top priority. We collect and process your data with your privacy and security in mind, ensuring compliance with applicable laws and regulations. Below, we outline our privacy practices, including the types of information we collect, how we use it, and your rights regarding your data.
We may process your personal data based on one or more of the following legal bases:
We collect essential contact information such as your name, email address, postal address, telephone number, and similar details to provide the products or services you've purchased from us. This includes sending order confirmations, updates on product status, and operational information related to your purchase.
When processing payments, we collect your card details, name, and IP address solely for transactional purposes and to fulfill our contractual obligations. Additionally, we may collect your social security number for domain registration if required by domain administrators. We utilize your contact information to deliver effective customer service and support, including responding to inquiries and identifying customer accounts. We may also use your data to communicate important updates regarding your products or services, such as subscription renewals or account maintenance.
Furthermore, we rely on your data to develop, market, and enhance our products and services, as well as for troubleshooting and administrative purposes.
To ensure security, customer passwords are securely stored either encrypted or as hash values. We log IP addresses to detect unauthorized use, abuse, or any activities violating our policies or laws.
We employ payment verification systems to detect and prevent fraud. Certain personal data may be analyzed by specialized fraud protection companies during transactions, resulting in a fraud score based on automated processing.
We never sell your information to third parties. Within Valkyrr, data may be shared within the EU for analysis and internal management purposes. We may also disclose personal data to partners and suppliers, such as fraud prevention services, survey providers, etc., solely for operational needs and in compliance with our instructions.
When using credit cards for payment, we utilize payment and payment acceptance providers such as Stripe, Inc.
We use personal data to develop, market, and improve our products and services, as well as for troubleshooting and administrative purposes.
We maintain strict security measures to prevent unauthorized access to your data, ensuring that only necessary personnel have access and that our security protocols are regularly reviewed. SSL/TLS certificates are utilized for secure data transmission.
We delete personal information when no longer necessary for the purposes it was collected. However, certain data may be retained for legal or contractual obligations. You have the right to access, rectify, or delete your data, and we encourage you to use our control panel for such requests. As a registered user, you have the right to access, rectify, or delete your personal data. You also have the right to object to data processing and lodge complaints with data protection authorities.
If you have any questions or concerns, please don't hesitate to contact our support team.
Valkyrr reserves the right to amend and update this policy as necessary.